Can I amend my order?
Yes, but please be aware we work really quickly so that you receive your order as soon as possible so please get in touch as soon as your order is placed. It is easy to return items to us, please see the returns page.
Can I request a different size?
Sure! All Lulu accessories are handmade so please get in touch with your requests as soon as you place your order and we can make sure you get exactly what you want.
When will I receive my order?
We aim to dispatch all orders within 1-2 business days. UK, you will receive your order within 3 business days (standard shipping) Elsewhere - please allow upto 10 days for your order to arrive.
Can I request Custom made items?
Yes! We love working on bespoke items, girl’s night out to full bridal party, we’ve got it covered! Get in touch via the contact form with as much detail as you can give us, colour, size and when you need your custom made item and we will work closely with you to create something you truly love.
Do you offer Wholesale?
Yes, we love working with new stores and boutiques. If you're interested in stocking us in your store, please contact firstname.lastname@example.org
Do you have any discount codes or promotions?
Be the first to know about all our latest offers by subscribing to our email updates and get following us on social media to keep in the loop!
I've received the wrong product or an item is missing from my order...
Oops! Please get in touch with our customer care team who will sort this promptly. Include your name, order number and let us know what was missing in your order. We’ll be back in touch as soon as possible.
Can I take information from luluinthesky.com?
All content on luluinthesky.com is the property of Lulu in the sky. All information and photos are owned by Lulu in the Sky and may not be used, distributed, modified or reproduced without obtaining permission from us first. Bloggers and PR may use images and information however please ensure that all images or product information is linked back to the website homepage or individual product page.
What forms of payment do you accept?
All of our payments are taken via Paypal for ease of use and extra security, but, you can pay with any debit/credit card you have also! All major credit/debit cards are accepted through PayPal.
I have a PR enquiry, who can I contact?
For all press related enquiries, high res images and samples please contact email@example.com
I am a blogger, can I feature Lulu in the Sky?
Yes! We're always happy to hear from bloggers and influencers who want to wear and promote our products. Contact firstname.lastname@example.org with links to your platforms.